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Frequently asked questions

1. What makes 28HB different?

We don’t mass-produce.

Every 28HB piece is made on demand — created only when you order it.

Nothing wasted. Nothing rushed.
Just frequency, made visible.

2. How long will my order take to arrive?

Each order is individually crafted.

Production takes 2–5 days, and shipping times vary by region.

You’ll receive tracking once your frequency begins its journey.

We never rush creation.

3. Can I return or exchange my order?

We accept returns with in 14 days of delivery for unworn, unwashed items in their original condition.

Because each piece is made on demand, refunds are handled carefully — to ensure
zero waste.

Items that can’t be resold are donated, para bien de todos 🌍

4. Do you collect personal data?

Minimal cookies 🍪 only — the essential kind.

We don’t follow you. We trust your path.

Privacy is the new luxury.

5. What is numerology?

We don’t claim to teach numerology —

that lineage has its keepers.

We honor those who translated the unseen into numbers, and we stitch those numbers on to fabric.

6. Will there be limited drops or special releases?

Yes! On the 28th of each month, selected pieces become available for 28 hours only.

If you know, you know.

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